State Farm® Insurance Agent Don Payne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jan Meng
August 24, 2026
"Thank you State farm for my $23 for safe driving 😁 I love how this office doesn't treat me like a stranger even though we've never met."
"Wow, thank you for the 5-star review, Jan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Edward Hutcheson
September 13, 2025
"I wanted some new insurance quotes"
Tom Gibson
July 6, 2025
"Very efficient staff."
"Thank you Tom for your kind review! We appreciate you and Brenda and are here to assist when needed. Thank you for choosing our agency!!"
Jason Jones
June 17, 2025
"I liked this company, until I used my car insurance and they decided my money was no go for them anymore. They canceled my insurance on all my vehicles one at a time. I noticed what was happening and canceled the rest before they did and got insurance elsewhere. Now they owe me a refund but it seems that it takes them a month to pay you back! I canceled on May 31. It is June 17 and they are still in the process of finishing canceling my policies. Give me a break! It takes 20 seconds to take my money, and a month to give it back! 100% do not recommend"
Melinda McDaniel
November 4, 2024
"Don Payne State Farm has been my insurance agent and carrier since moving to Wichita. They've always treated with respect and good humor."
Harry Deen
April 9, 2024
"Top notch customer service. Vet friendly."
"Thanks Harry for taking the time to give us such a positive review! It is customers like you that make this opportunity so satisfying!!"
Keith Monson
September 28, 2023
"Great folks. Took care of my sister both in life and afterlife. She felt she had a friend in the insurance company."
"Thank you Keith for your kind words!! Your sister will be greatly missed. "
Amber Boren
December 27, 2022
"I switched to Don Payne State Farm a few months ago and his entire staff (Kelli for sure!) has been very pleasant and helpful. I added a vehicle and a teenage driver when I switched and Kelli made everything so easy! Plus, I saved a ton of money each month when I switched!"
"Thanks, Amber, for taking the time for such a positive review. Our team is here to assist as life changes occur. We appreciate the opportunity and your trust in us handling your insurance needs. "
Tabrina Neal
October 21, 2022
"They are so awesome to talk with!!!"
David Bennett
October 13, 2022
"I have been with Don Payne for many years. Very well trusted and have always been happy with Him & All of his Staff! They always take GREAT care of me!"
"Thank you David for taking the time to provide such a positive review. It is customers like you that make this opportunity very special."
Frater A
September 1, 2022
"Overpriced tbh, Farmers gave me a much better deal."
Christy Russell
March 28, 2022
"Darlene is amazing!"
Susan VanDriel
February 17, 2022
"We absolutely love Don Payne and the office staff. They go above and beyond to keep us informed of what’s going on in the “business”. Having teenage drivers and the discounts have helped our premiums. Would highly recommend!"
Jana Brownlee
February 17, 2022
"They are always willing to help with anything we need."
Pamela Schroeder
February 5, 2022
"I switched to State Farm after speaking with Kelli a few months ago. I can't rave enough about how happy and impressed I've been since making the switch. Kelli has answered every question and concern with kindness, compassion and reassurance. We have had to file a loss and request roadside assistance since making the switch and everyone we have spoken to has treated us with the same care that Kelli does each time I reach out. I forsee being a customer for a longtime with the level of customer service I have received across the board."
Ashley McKinney
January 25, 2022
"Don Payne very professional, friendly, and very responsive. He treats us like family. My husband and I are very happy with how he has handled everything we need. I can not recommend Don Payne as an agent enough!"
Heidi Watson
August 1, 2021
"The ladies are always so helpful and caring!!"
Cali Rose
June 10, 2021
"They were very friendly and took care of our needs quickly. Would highly recommend them 100%"
Alyx Powell
April 28, 2021
"They always give me the best customer service. Don and Darlene are great."
Warren Bushey
April 13, 2021
"Great people"
Miss Heidi
March 29, 2021
"My ladies there are extremely helpful, they do good business, they're honest with competitive rates."
Chicken Wings
October 3, 2020
"Best in town! They treat you like family, help in anyway they can. Great people here! Have used State Farm/Don Payne over 20 years."
Ms Watson
July 19, 2020
"Wonderful ladies, very friendly and professional, felt like family"
A.W. W.
January 28, 2020
"Very helpful. Has a small town feel. They go out of their way to help you and make you feel like they are your close friends. Never had a bad experience."
David Wolf
December 22, 2019
"Very friendly people!!"