State Farm® Insurance Agent Don Payne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melinda McDaniel
November 4, 2024
"Don Payne State Farm has been my insurance agent and carrier since moving to Wichita. They've always treated with respect and good humor."
Harry Deen
April 9, 2024
"Top notch customer service. Vet friendly."
"Thanks Harry for taking the time to give us such a positive review! It is customers like you that make this opportunity so satisfying!!"
Keith Monson
September 28, 2023
"Great folks. Took care of my sister both in life and afterlife. She felt she had a friend in the insurance company."
"Thank you Keith for your kind words!! Your sister will be greatly missed. "
Amber Burnett
December 27, 2022
"I switched to Don Payne State Farm a few months ago and his entire staff (Kelli for sure!) has been very pleasant and helpful. I added a vehicle and a teenage driver when I switched and Kelli made everything so easy! Plus, I saved a ton of money each month when I switched!"
"Thanks, Amber, for taking the time for such a positive review. Our team is here to assist as life changes occur. We appreciate the opportunity and your trust in us handling your insurance needs. "
Tabrina Neal
October 21, 2022
"They are so awesome to talk with!!!"
David Bennett
October 13, 2022
"I have been with Don Payne for many years. Very well trusted and have always been happy with Him & All of his Staff! They always take GREAT care of me!"
"Thank you David for taking the time to provide such a positive review. It is customers like you that make this opportunity very special."
Frater A
September 1, 2022
"Overpriced tbh, Farmers gave me a much better deal."
Christy Russell
March 28, 2022
"Darlene is amazing!"
"Christy-You are so right! Darlene has been here in this office now for over 20 years and is so good at what she does. Thank you for taking the time for this review and trusting us with your insurance needs."
Susan VanDriel
February 17, 2022
"We absolutely love Don Payne and the office staff. They go above and beyond to keep us informed of what’s going on in the “business”. Having teenage drivers and the discounts have helped our premiums. Would highly recommend!"
"Susan-Thank you so much such a positive review. We are so happy you are with our office and will be here for you and your family as changes are necessary."
Jana Brownlee
February 17, 2022
"They are always willing to help with anything we need."
Pamela Schroeder
February 5, 2022
"I switched to State Farm after speaking with Kelli a few months ago. I can't rave enough about how happy and impressed I've been since making the switch. Kelli has answered every question and concern with kindness, compassion and reassurance. We have had to file a loss and request roadside assistance since making the switch and everyone we have spoken to has treated us with the same care that Kelli does each time I reach out. I forsee being a customer for a longtime with the level of customer service I have received across the board."
"Pam-Thank you so much for taking the time and giving us such a positive review. We are so happy you made the switch and will be here for you and your family to take care of all your insurance needs."
Ashley McKinney
January 25, 2022
"Don Payne very professional, friendly, and very responsive. He treats us like family. My husband and I are very happy with how he has handled everything we need. I can not recommend Don Payne as an agent enough!"
"Ashley-Thank you so much for your positive review. Please know we are here to assist as life changes occur. It is customers like you that make this opportunity so satisfying."
Heidi Watson
August 1, 2021
"The ladies are always so helpful and caring!!"
"Thank you Miss Watson for your business and positive review!"
Cali Rose
June 10, 2021
"They were very friendly and took care of our needs quickly. Would highly recommend them 100%"
"Cali, Thank you so much for your business and your positive review."
Alyx Powell
April 28, 2021
"They always give me the best customer service. Don and Darlene are great."
"Alyx, (5) star review means the world to us. Thanks YOu!"
Warren Bushey
April 13, 2021
"Great people"
"Thank you so much Warren for your positive review!"
Miss Heidi
March 29, 2021
"My ladies there are extremely helpful, they do good business, they're honest with competitive rates."
"Thank you Miss Heidi for your kind words and review!"
Chicken Wings
October 3, 2020
"Best in town! They treat you like family, help in anyway they can. Great people here! Have used State Farm/Don Payne over 20 years."
"Thank you so much Maggie for your business! We certainly appreciate your trust in our office as well as your loyalty in State Farm!"
Ms Watson
July 19, 2020
"Wonderful ladies, very friendly and professional, felt like family"
"Thank you Ms. Watson for your positive review. We appreciate your business vey much!"
A.W. W.
January 28, 2020
"Very helpful. Has a small town feel. They go out of their way to help you and make you feel like they are your close friends. Never had a bad experience."
David Wolf
December 22, 2019
"Very friendly people!!"
Grace W
September 23, 2019
"Kelli is my agent. She can explain everything and tell you how to get the most outcome for the money your spending."
Kylie Crawley
August 7, 2019
"Great customer service treats you like family and not a paycheck. I've been with them for years and the only downside I see to them is I can't take them with me when I move out of state."
shane day
July 16, 2019
"Really friendly people who help any way they can"
Jeff Willems
July 2, 2019
"Been out insurance company since I started driving"